Allow secondary authentication rather than restrict PAIR authentication to one of the two options (email or phone). During the recent problem with email authentication it would have been nice to be able to temporarily switch to phone authentication.
A better way of verifying you are the right person. Implement 2 or 3 step verification. Each step a cookie could be used to confirm you were the one who did the prior step.
I'm a new user of the USPTO search tools. I have been using the search tools/computers at the San Jose USPTO office, but have learned that the workstation accounts are different from the My USPTO accounts and that the searches I create on the USPTO workstations does not show up in MyUSPTO web based account. Can These be connected?
When I move my widgets they do not stay there permanently. No help topic to keep them in the place where I put them.
In full Screen Docket view please allow a FIELD (column) (the first one on the left) to show a LOGO mark where possible.
For International Inventors, the creation of a customer number process should be facilitated also by email and not by Fax or Mail only, where the USAPTO itself is sending the customer number by email. Or, I like to apply on line through my USAPTO account - by a specialized widget if you like - because a smooth process is needed for new patent applications online. As it is now: You must first obtain a customer number... more »
existence d'une langue autre que l'anglais (francais, espagnole...)❤️
I have gone through all of the indicated warnings/cues and gone through the processes for (1) changing my MyUSPTO password, and (2) linking MyUSPTO with the EFS online filing and private PAIR system --- yet I continue to get the boxes that indicate I need to go through the process ---- is this just over-cautiousness in the USPTO system? Or does this mean there is something wrong and there remains a risk that I'll be locked... more »
Sorting and searchability options within my trademark docket would be useful.
Right now, I have a trademark collection but when I log-in I have to click on "View a saved collection" and select it so that the trademark status updates are displayed. If you only have a single collection it should be automatically displayed. If you have multiple collections, you should be able to set a default collection to be displayed when you log in. The requirement to select your collection is unnecessary and... more »
When I try to create a Trademark Collection with all trademarks that I am associated with (e.g. where the attorney is me) it says "More than 1000 results found."
This is rather curious because if I do the same search on TESS, it accurately identifies the less than 50 marks for which I am the attorney.
Since we log into the Financial Manager with the same account that is associated with our Customer IDs it should be possible to automatically pull patents for which maintenance fees are due.
Populate the data automatically for patents associated with our customer numbers.
Allow one-click access to PTAB e2e through MyUSPTO. Better still, provide PTAB docket info and access directly in My USPTO.
When you create a collection of trademarks using the attorney name as the filter, the collection should update itself each time a new application is filed under that attorney's name. Otherwise, the collection is useless. In other words, I should not have to create a new collection (or have to go in physically to add the new application to the collection) every time I file a new application.
Can a search function be added to the trademark docket collection widget? In other words, if I only wanted to see marks owned by one applicant, or if I only wanted to see live marks, I would want a filter to be able to do that easily. Additionally, there does not seem to be any rhyme or reason to how trademark docket entries are organized--they are not in alphabetical order by mark, they are not in order of status, they... more »