In order to change my official contact information. I need to mail in a form or login into the Office of Enrollment of Discipline. This happens very rarely (2-10 years) and many practitioners don't bother to update it. It would be much better if it was tied to the MyUSPTO account.
Allow secondary authentication rather than restrict PAIR authentication to one of the two options (email or phone). During the recent problem with email authentication it would have been nice to be able to temporarily switch to phone authentication.
Being required to use two-factor-authorization nearly every time I login to access Private PAIR is excessive. It is a nuisance and cookies should be used to avoid requiring more than a password when using the same computer.
The Sponsorship Tool for adding delegates to my USPTO account is hard to find. Make it easier to find, by adding to the list of favorite links on the MyUSPTO home page.
Why can't we simply use files associated with our customer number to create a collection?
I'm new to this but it appears that I have to enter each application individually and manually.
This seems to be a tremendous waste of time.
Suggestions for Patent Center 1. In the USPTO Fees section, allow for searching of fees, similar to the ability to search for forms. While searching by category is nice, it would be great if we could drill down deeper (for example, searching by description of fee (key words) or fee code (when confirming correct codes were charged)). 2. In the Patent Docket section, if would be nice to be able to set this up by customer... more »
There was a recent change to the MyUSPTO when filing either a new patent application or follow-on patent filing where the sponsored user's email address was pre-populated. Our firm does not use the sponsored user's email address as a way of communicating. Our firm has a general email box for communicating with the USPTO. I would like to see that change reversed as soon as possible so we can input our general email... more »
I'm a new user of the USPTO search tools. I have been using the search tools/computers at the San Jose USPTO office, but have learned that the workstation accounts are different from the My USPTO accounts and that the searches I create on the USPTO workstations does not show up in MyUSPTO web based account. Can These be connected?
Since we log into the Financial Manager with the same account that is associated with our Customer IDs it should be possible to automatically pull patents for which maintenance fees are due.
Populate the data automatically for patents associated with our customer numbers.
It would be helpful to have a view of the examiners' dockets.
There is a block that shows the system status but currently the amount of information displayed is insufficient for any decision making/evaluation. For example, this is what I currently see: Public PAIR Maintenance Public PAIR Maintenance The USPTO will perform maintenance on Public Patent Application Informati... This is not useful. What I would like to see is: Public PAIR Maintenance Private PAIR will be Unavailable... more »
accessing myuspto.gov is way too cumbersome. there has to be a better way than forcing recaptcha and email verification every time logging onto the system is attempted. please fix this asap.
The time out needs to be increased significantly. Signing in with PKI certificates was 55 minutes, but signing in with myuspto.gov is too short of a time period until timing out (and no time out notice appears in the system tray). Please fix this! It is frustrating to have to re-sign in multiple times a day (AND select traffic lights, store fronts, etc.)
You should be able to switch in between registered e-filers who have sponsored you without having to log out of your my.uspto.gov account each time.
In addition to substantially lengthening the auto-logout time, do not require two step authentication (i.e., entering a code emailed or texted from USPTO) after a user selects the box "Remember this computer" and successfully logs in with two step authentication.