Patents

Submitted by (@pamlaw1)

MyUSPTO.gov timeout

The time out needs to be increased significantly. Signing in with PKI certificates was 55 minutes, but signing in with myuspto.gov is too short of a time period until timing out (and no time out notice appears in the system tray). Please fix this! It is frustrating to have to re-sign in multiple times a day (AND select traffic lights, store fronts, etc.)

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Trademarks

Submitted by

trademark collections

It would be nice to be able to print a list of the trademarks in the collections and it would also be nice to see if you have the same trademark in more than one collection

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Patents

Submitted by

Do not require two step authentication after first login

In addition to substantially lengthening the auto-logout time, do not require two step authentication (i.e., entering a code emailed or texted from USPTO) after a user selects the box "Remember this computer" and successfully logs in with two step authentication.

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Patents

Submitted by (@christianovitch)

Sponsorship issues in context of a firm

The new sponsorship tool is, I'm happy to report, a snap to use. However, there are some issues with the sponsorship paradigm that should be rectified ASAP. First, there is no way for a firm (or any customer number owner) to see who has access to a given customer number by way of sponsorship--you can check which practitioners are associated with a customer number quite easily, but there is no mechanism that allows customer ...more »

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Patents

Submitted by (@stanprotigal)

Please remove "two factor" authentication for known devices

If a user signs in to the EBS website with a known device (often also with an IP address known to the system), the system automatically has at least two-factor authentication. Such logons are "well-known to those skilled in the art of website-making" and are common in banking and other security websites. (Best "prior art" would be Jack Henry software, but there are numerous other examples.) The two-part authentication ...more »

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Patents

Submitted by (@kmingushmb)

Two-Step Authentication Options Chosen

Proposal: Allow one's USPTO.gov account settings to show all the two-step authentication options you have setup. Currently: Currently when you go to your account settings and look at Two-Step Authentication, only one radio button can be selected which gives the impression that a user can only have one method. This is not true. I first selected my email. After verifying that. I then selected my email and verified that. ...more »

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Trials and Appeals

Submitted by

My security

A better way of verifying you are the right person. Implement 2 or 3 step verification. Each step a cookie could be used to confirm you were the one who did the prior step.

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Patents

Submitted by

New MyUSPTO system - USPTO.gov for e-filing

I have gone through all of the indicated warnings/cues and gone through the processes for (1) changing my MyUSPTO password, and (2) linking MyUSPTO with the EFS online filing and private PAIR system --- yet I continue to get the boxes that indicate I need to go through the process ---- is this just over-cautiousness in the USPTO system? Or does this mean there is something wrong and there remains a risk that I'll be locked ...more »

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