Sorting and searchability options within my trademark docket would be useful.
accessing myuspto.gov is way too cumbersome. there has to be a better way than forcing recaptcha and email verification every time logging onto the system is attempted. please fix this asap.
The time out needs to be increased significantly. Signing in with PKI certificates was 55 minutes, but signing in with myuspto.gov is too short of a time period until timing out (and no time out notice appears in the system tray). Please fix this! It is frustrating to have to re-sign in multiple times a day (AND select traffic lights, store fronts, etc.)
It would be nice to be able to print a list of the trademarks in the collections and it would also be nice to see if you have the same trademark in more than one collection
You should be able to switch in between registered e-filers who have sponsored you without having to log out of your my.uspto.gov account each time.
In addition to substantially lengthening the auto-logout time, do not require two step authentication (i.e., entering a code emailed or texted from USPTO) after a user selects the box "Remember this computer" and successfully logs in with two step authentication.
The new sponsorship tool is, I'm happy to report, a snap to use. However, there are some issues with the sponsorship paradigm that should be rectified ASAP. First, there is no way for a firm (or any customer number owner) to see who has access to a given customer number by way of sponsorship--you can check which practitioners are associated with a customer number quite easily, but there is no mechanism that allows customer ...more »
If a user signs in to the EBS website with a known device (often also with an IP address known to the system), the system automatically has at least two-factor authentication. Such logons are "well-known to those skilled in the art of website-making" and are common in banking and other security websites. (Best "prior art" would be Jack Henry software, but there are numerous other examples.) The two-part authentication ...more »
Proposal: Allow one's USPTO.gov account settings to show all the two-step authentication options you have setup. Currently: Currently when you go to your account settings and look at Two-Step Authentication, only one radio button can be selected which gives the impression that a user can only have one method. This is not true. I first selected my email. After verifying that. I then selected my email and verified that. ...more »
A better way of verifying you are the right person. Implement 2 or 3 step verification. Each step a cookie could be used to confirm you were the one who did the prior step.
I have gone through all of the indicated warnings/cues and gone through the processes for (1) changing my MyUSPTO password, and (2) linking MyUSPTO with the EFS online filing and private PAIR system --- yet I continue to get the boxes that indicate I need to go through the process ---- is this just over-cautiousness in the USPTO system? Or does this mean there is something wrong and there remains a risk that I'll be locked ...more »
Now that MyUSPTO is linked to Private PAIR allow the links under Check Status to link to Private PAIR.