(@pamlaw1)

Patents

MyUSPTO.gov timeout

The time out needs to be increased significantly. Signing in with PKI certificates was 55 minutes, but signing in with myuspto.gov is too short of a time period until timing out (and no time out notice appears in the system tray). Please fix this! It is frustrating to have to re-sign in multiple times a day (AND select traffic lights, store fronts, etc.)

Voting

84 votes
86 up votes
2 down votes
Active
(@simonkahn)

Patents

Passwords

There is no reason for having these constant password changes. This only makes it more difficult to use.

Voting

90 votes
94 up votes
4 down votes
Active

Trademarks

Size of password

Don't require so many extra security features in password. 12-character size is too long. Need for both number and special character is too much.

Voting

26 votes
37 up votes
11 down votes
Active

Patents

Do not require two step authentication after first login

In addition to substantially lengthening the auto-logout time, do not require two step authentication (i.e., entering a code emailed or texted from USPTO) after a user selects the box "Remember this computer" and successfully logs in with two step authentication.

Voting

25 votes
25 up votes
0 down votes
Active

Patents

Patent Docket

It would be nice if we could monitor patent applications that we have filed under our customer number right away. For some reason, it seems you have to wait until they are published.

Voting

25 votes
25 up votes
0 down votes
Active
(@jiauerbach)

Patents

Firm vs. Individual Users

It's not clear whether you are setting up a system in which every member of a firm who files an application would need a separate uspto.gov account or whether the account should be in the name of a single firm administrator. It appears that you want individual accounts, however, firms typically use a single email address for all uspto correspondence, so it is not possible for individuals to each set up an account. Tie... more »

Voting

25 votes
26 up votes
1 down votes
Active
(@ntownsley)

Patents

Simplified web site for experienced users

The USPTO website is good but it includes lots of explanations. These are necessary for those who are not well versed in the site but it slows down experienced users. It would be most helpful if there could be a slimmed down version without all the explanations for experienced users. A good place to access this might be the new console.

Voting

16 votes
17 up votes
1 down votes
Active
(@rpierce)

Trademarks

Status notifications for Trademark Docket

I would like to receive an email notification if someone files a change in correspondence address for an application or registration that is set up in MyUSPTO's Trademark Docket. It appears that people are gaming the Amazon Brand Registry by changing the correspondence address so that Amazon's notices are sent to someone other than the correspondent of record. They do not change the name of the attorney, so they do not... more »

Voting

18 votes
19 up votes
1 down votes
Active